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Refund Policy

This Refund Policy explains how refunds are handled for premium purchases made on Fanztree. Our goal is to be fair, transparent, and supportive while maintaining the integrity of the platform.

1. Eligibility for Refunds

Refunds are available for premium purchases within a reasonable period after the transaction. To qualify, you must request a refund and provide the email associated with your account so we can verify the purchase.

2. What Can Be Refunded

Refunds apply to premium features, subscriptions, or upgrades purchased through Fanztree. We do not offer refunds for free features, profile content, or actions taken outside the platform.

3. Non‑Refundable Situations

Refunds may not be granted if premium features were used extensively, abused, or if the request is made long after the purchase date. Refunds are also not available for violations of our Terms of Service.

4. How to Request a Refund

To request a refund, contact our support team at:
support{{ brand('domain') }}

Please include your account email and any relevant details about your purchase so we can review your request quickly.

5. Processing Time

Refund requests are typically reviewed within 3–5 business days. If approved, the refund will be issued back to your original payment method. Processing times may vary depending on your bank or payment provider.

6. Changes to This Policy

We may update this Refund Policy from time to time. When changes are made, we will update the “Last Updated” date below.

Last Updated: April 23, 2026

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